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It is not necessary to raise the lid on the meter box to read the meter as the meters are read electronically through a device called a "Transponder” located on the top of the meter. Readings are then transmitted to the computer in the meter reading truck. The meter is read manually if the computer is unable to read the meter due to a tamper code or malfunction and generates a missed read error message.
Bills increase for variable reasons, listed below are some of the most common:
If you would like to have your meter read again or its devices checked, contact the Water Department at 817-427-6200.
The amount of water irrigation systems use depends on a lot of factors including the number of and type of sprinkler heads the system has, and the amount of minutes that they are on. The only way to know for sure how much water you are putting on your lawn is to read your water meter.
1. Open your meter box lid and take a picture of the dial prior to starting irrigation.
2. Run your irrigation system for the amount of time you normally do.
3. Once your irrigation cycles are completed, take another picture of the dial.
4. Subtract the first reading from the second reading to calculate the amount of water used. This is how many cubic feet of water are going through your irrigation system for one watering. Multiply the amount by 7.48 to convert the amount of water used to gallons.
5. Multiply by the number of days to you water your lawn each month to see how much your irrigation system use is adding to your monthly water bill.
Most homeowners catch indoor leaks quickly, but outdoor leaks and problems can be harder to find, especially with your irrigation system. Performing irrigation troubleshooting checks to determine if you have a leak or malfunctioning system can help you conserve water and save money. Irrigation systems should be checked and fixed on a regular basis. We recommend you visually inspect your sprinkler system once a month and have it checked by an irrigation specialist at least once a year. Here's what to look for:
Look at the controller is to make sure the programming is reasonable. Sometimes an irrigation controller loses its programming due to loss of power, and goes on default, which may be the totally wrong schedule for your lawn. Routinely checking your controller’s programming and time clock can ensure you are watering at the appropriate time of day, times per week and for the a reasonable amount of time.
Locate and check each of your valve boxes. Are they flooded or dry? They should be dry. If they’re wet, and it hasn’t been raining, check them carefully for worn parts, loose wiring, or water leaking out between fittings.
Turn the stations on one by one and look for these indications of wasted water:
Keep in mind, if there are any breaks or loose fittings underground, the water loss may not be visible. Because water naturally flows in a path of least resistance and gravity pulls it down, many underground leaks do not appear on the surface of the ground. If your water usage has been unusually high, and you suspect an underground irrigation leak, consult an irrigation specialist.
Visit http://www.savetarrantwater.com/ to find a DIY video library of common sprinkler repairs.
Listed below are steps to follow to test your meter to find out if you have a water leak:
1. Test should be conducted for a thirty minute period, during which time no water is being used on the property.
2. Find your water meter. It is usually located in the front of the house in a covered box near the street.
3. Write down the numbers indicated on the meter at the start of the test.
4. Return to check the meter reading after 30 minutes have passed.
5. If the numbers have not changed, you do not have a water leak. If the numbers have changed, continue with the following steps:
6. Shut off the valves under all toilets in the house, and repeat steps 1-4.
7. If the numbers have not changed, you may have a running toilet that should be serviced. If the numbers have changed, this indicates water consumption even though water was not being used during the test. A plumber may be required to locate and repair the leak.
This is a quick estimate of cost and will vary depending upon the minimum volume included in your base rate which is not included in the above calculation. View the current rate schedule by clicking the link below for more information. Rates
Cycle 11 - First TuesdayCycle 12 - First FridayCycle 13 - Second TuesdayCycle 14 - Second FridayCycle 15 - Third TuesdayCycle 16 - Third FridayCycle 17 - Fourth TuesdayCycle 18 - Fourth Friday
The billing date will vary according to the day of the month that the above schedule falls on.
Water customers may notice a cloudy appearance to their water from on occasion. This is merely due to air trapped in the water which can occur when repairs are made to our water mains. The repair process traps air in the water lines, giving the water a cloudy or milky white appearance when it is drawn from the tap. After sitting for a few minutes, the cloudiness will dissipate as the air bubbles break apart. The water remains safe to drink. If the cloudiness persists for more than a day or two, contact the Public Works Utility Division at 817-427-6440.
The City’s drinking water meets all Federal (EPA) standards and is safe to drink. Our water is supplied by the Fort Worth Water Department and the Trinity River Authority. According to Fort Worth and TRA, the taste and odor of the water may change from time to time because of an increase in the water supply of a naturally-occurring organic compound called geosmin. While the presence of geosmin may be easily detected by the average person, it is not toxic or harmful. The water remains safe to drink.
When geosmin levels are high, Fort Worth and TRA do make adjustments to ozonation levels and other treatment processes in an effort to improve the taste and odor. Customers may also improve the taste of their drinking water by refrigerating the water in an open container or adding a slice of lemon or lime.