How do I check for a water leak?

Listed below are steps to follow to test your meter to find out if you have a water leak: 

1. Test should be conducted for a thirty minute period, during which time no water is being used on the property. 

2. Find your water meter. It is usually located in the front of the house in a covered box near the street. 

3. Write down the numbers indicated on the meter at the start of the test. 

4. Return to check the meter reading after 30 minutes have passed. 

5. If the numbers have not changed, you do not have a water leak. If the numbers have changed, continue with the following steps: 

6. Shut off the valves under all toilets in the house, and repeat steps 1-4. 

7. If the numbers have not changed, you may have a running toilet that should be serviced. If the numbers have changed, this indicates water consumption even though water was not being used during the test. A plumber may be required to locate and repair the leak.

Show All Answers

1. How do I activate water service?
2. Do you estimate my bill? I can tell no one has raised the lid on my meter box.
3. Why is my bill so high?
4. How much water does my sprinkler system use? 
5. How do I know if my sprinklers are wasting water?
6. How do I check for a water leak?
7. Will the City credit my bill if I have a leak?
8. Can I get a discount when I fill my swimming pool?
9. How do I calculate the cost to fill my swimming pool?
10. Why is the billing date different each month?
11. Where can I pay my bill?
12. Is there a charge to pay my bill with a credit or debit card?
13. Can I sign up to have my bill automatically debited from my credit card?
14. Can I pick the date that my account is to be drafted?
15. Will the City accept a temporary check as payment of the bill?
16. Why is my bill forwarded each month?
17. My water has a milky or cloudy appearance, is it drinkable?
18. My water has a different odor and taste, is it drinkable?
19. Will the City provide trash containers?