Can I get a discount when I fill my swimming pool?
The City does not give a discount on the water bill. If the pool is filled anytime between December – March, it can be taken into consideration (upon request) when the sewer average is calculated for billing. If you fill a pool during the aforementioned time period, send written notification via mail, fax or email to the Water Department. The notification should include the date the pool was filled and request review of your sewer average. Notification must be received prior to April 1.
Water Department
PO Box 820609
North Richland Hills, TX 76182-0609
Fax: 817-427-6202

Show All Answers

1. How do I activate water service?
2. Do you estimate my bill? I can tell no one has raised the lid on my meter box.
3. Why is my bill so high?
4. How much water does my sprinkler system use? 
5. How do I know if my sprinklers are wasting water?
6. How do I check for a water leak?
7. Will the City credit my bill if I have a leak?
8. Can I get a discount when I fill my swimming pool?
9. How do I calculate the cost to fill my swimming pool?
10. Why is the billing date different each month?
11. Where can I pay my bill?
12. Is there a charge to pay my bill with a credit or debit card?
13. Can I sign up to have my bill automatically debited from my credit card?
14. Can I pick the date that my account is to be drafted?
15. Will the City accept a temporary check as payment of the bill?
16. Why is my bill forwarded each month?
17. My water has a milky or cloudy appearance, is it drinkable?
18. My water has a different odor and taste, is it drinkable?
19. Will the City provide trash containers?