Water Department

 
Directions

4301 City Point Drive
North Richland Hills, TX 76180

817-427-6200

817-427-6202


Office Hours

Monday - Friday
8:00 a.m. - 5:00 p.m. 

Telephone Service

Monday, Tuesday, Thursday, Friday
7:30 a.m. to 5:30 p.m. 

Wednesday
7:30 a.m. to 6:30 p.m.

24-hour telephone payment system: 844-531-5742



Customer Service / Billing / Payments 

4301 City Point Drive
First Floor
North Richland Hills, TX 76180

817-427-6200

817-427-6202


Link: Web page

Contact this office to establish new water service, transfer service, make payments or inquiries about your bill.


Staff
Name Title Email Phone Additional Phone
Holbert, Angel Customer Service Manager 817-427-6200  

Water System Maintenance / Water Quality 

7200-A Dick Fisher Dr. S.
North Richland Hills, TX 76180

817-427-6440


Link: Public Works

Contact this office to report water and sewer main leaks and water quality issues.

Hours: Monday - Friday 7:30 a.m. - 4:30 p.m.

Before 7:30 a.m. and after 4:30 p.m., please call dispatch at 817-281-1000 to report a water or sewer emergency and they will contact the appropriate people to respond.


Staff
Name Title Email Phone Additional Phone
Garvin, Kenneth Utility Superintendent 817-427-6452