News Flash

Posted on: February 15, 2021

Water Update

water tower Additional Info... Water Department
Posted on: February 17, 2021

Burst Water Pipes

Frozen pipe

Leak Adjustments Available for Customers With Burst Pipes

The City of North Richland Hills will allow for leak adjustments on water accounts that had significant water loss from burst pipes as a result of the winter storm. Proof of repair such as a plumber...

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Water Department
Posted on: February 8, 2021

Freezing Weather

NRH water tower covered in snow

Follow these suggestions to protect your pipes during freezing weather:

Before Onset of Freezing Weather

  •  Remove, drain, and store hoses used outdoors. Cover outdoor faucets with a Styrofoam cap or faucet sock.
  •  Check water supply lines in ...
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Water Department
Posted on: October 4, 2018

Average Consumption

Chart

How does your household’s monthly water use compares to the average NRH residential water customer? The chart below shows the average number of gallons billed each month for NRH single family homes. It does not include apartments, commercial or ...

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Water Department
Posted on: November 1, 2020

Reduce Outdoor Water Use

Sprinkler

The City of North Richland Hills reminds you that lawns and other landscaping plants need less water this time of year. Lawns go dormant and landscape watering needs are dramatically reduced in winter months. Half an inch of water about every two weeks du...

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Water Department
Posted on: December 8, 2020

Taste & Odor Changes

Water Faucet

Some water customers in North Richland Hills have noticed changes in the taste and odor of their drinking water recently. This is because of an increase in geosmin, a compound that is naturally occurring in the water supply. Geosmin has an earthy or musty...

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Water Department
Posted on: September 26, 2018

Wipes Clog Pipes

Defend your drains

Wipes Clog Pipes

Just because the package says “flushable” doesn’t mean it’s true. Many items marketed as disposable and/or flushable do not degrade like toilet paper, and they wind up clogging pipes, tangling pumps ...

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Water Department
Posted on: September 26, 2018

Your Water Meter

Meter

Your water meter provides information on how much water your family uses and can help identify possible leaks. The following videos and information will help you learn more about your meter including:

  • where it is located; 
  • how to read your meter an...
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Water Department
Posted on: September 26, 2018

Water Conservation

Know Your Watering Schedule Learn more... Water Department
Posted on: March 1, 2019

Sprinkler System Checkup

Sprinkler

Most homeowners catch indoor leaks quickly, but outdoor leaks and problems can be harder to find, especially with your irrigation system. Performing irrigation troubleshooting checks to determine if you have a leak or malfunctioning system can help you co...

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Water Department
Posted on: September 26, 2018

About NRH Water

Water Faucet

Residents often wonder where their drinking water comes from. The water that we use in North Richland Hills comes from several area reservoirs and lakes. Here is how it gets to us:

The Tarrant Regional Water District (TRWD) draws and pumps raw water from t...

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Water Department