Public Works Forms

Notice to Customers


The City of North Richland Hills has implemented a new online paperless system for permits and inspections.  The new “e-portal” allows NRH customers to conduct all business online, including application, document, plan submittal, permit review and approval, fee payment when applicable, as well as inspection permit issuance.

Users will need to complete an online account in the new system prior to applying for their first permit. Please register for an NRH e-portal account by going to and clicking on “Login or Register,” [eportal instruction guide]. Once an e-portal login is created, customers can then “Apply” for the a (i.e. R.O.W. Construction, Line Locate, etc.) permit.

Online Portal How-to Videos

How to Register for an E-Portal Account

Any permits submitted prior to October 20, 2021 will continue to be processed through our old system until that permit is closed.
We are happy to assist you by phone at 817-427-6449 or by e-mailing Public Works Inspectors.

Additionally, due to the high volume of construction activity, applications may take up to 8-10 business days for review.

Public Works Forms