Public Information Request

Public Information Act

The Public Information Act gives the public right of access to government information. A person may ask to review the documents, obtain copies, or both. This only includes documents that are in existence when the request is made. It does not require the government body to create documents or do legal research. The only legal requirement to submit an open records request is that it be in writing.

The Act is triggered when a person submits a written request to the governmental body. The Public Information Act prohibits the governmental body from asking you why you want the information you have requested. The governmental body may, however, ask you to clarify your request if they are uncertain as to what you want, and they may discuss with you how the scope of your request may be narrowed if you have requested a large amount of information.

The governmental body must "promptly" produce public information in response to your request. "Promptly" means that a governmental body may take a reasonable amount of time to produce the information, which varies depending on the facts in each case. The amount of information you have requested is highly relevant to what makes for a reasonable response time.

How to Request Public Information

Charges for your public information request may vary depending on the amount of responsive records and personnel time required to process your request. Generally, the City will charge $0.10 per page and $15.00 an hour for labor depending on the number of pages to be produced. If the charges exceed $40.00, the City will provide you a written, itemized statement of estimated charges. If the charges exceed $100.00, the City will provide you a written, itemized statement of estimated charges; however, to process your request, the City requires full payment of the total estimated amount. For more information on allowable charges, please see the Texas Attorney General's website.

To request specialized information from records being maintained by the North Richland Hills Police Department, an online form is available for your convenience.

  • Fax request: 817-427-7066
  • Email request: Police Report Email
  • Mail request: 
    North Richland Hills Police Department
    4301 City Point Drive
    North Richland Hills TX 76180
For additional information, you may visit in person at 4301 City Point Drive, North Richland Hills, TX 71680 or call (817) 427-7000.

Note: This site is for a North Richland Hills Police Department request only. If your request for documents is for records other than the Police Department, please contact the North Richland Hills City Secretary's Office at (817) 427-6016.