Public Information Request

Public Information Request Center

Use link above to submit a request for public information:


Public Information Request 

Senate Bill No. 944, approved during the 86th Legislative Session, allows governmental agencies to designate a single e-mail address, single mailing address, single hand delivery address and electronic submission through the governmental body’s website to receive Public Information Act (“PIA”) requests.  

On October 12, 2020 the North Richland Hills City Council approved Resolution 2020-037 aligning the city’s current practice of receiving Public Information Act requests with Senate Bill No. 944. Please choose one of the below approved methods to submit your request for public information.

  1. Electronic submission through the City’s website “Public Information Request Center”
  2. One electronic email address;
  3. One mailing address:

City of North Richland Hills
Office of the City Secretary/Chief Governance Officer
P.O. Box 820609
North Richland Hills, Texas 76182

4. Hand delivery address during business hours:

City of North Richland Hills
Office of the City Secretary/Chief Governance Officer
4301 City Point Drive
North Richland Hills, Texas 76180

Public Information Act

The Public Information Act gives the public right of access to government information. A person may ask to review the documents, obtain copies, or both. This only includes documents that are in existence when the request is made. It does not require the government body to create documents or do legal research. The only legal requirement to submit an open records request is that it be in writing.

The Act is triggered when a person submits a written request to the governmental body. The Public Information Act prohibits the governmental body from asking you why you want the information you have requested. The governmental body may, however, ask you to clarify your request if they are uncertain as to what you want, and they may discuss with you how the scope of your request may be narrowed if you have requested a large amount of information.

The governmental body must "promptly" produce public information in response to your request. "Promptly" means that a governmental body may take a reasonable amount of time to produce the information, which varies depending on the facts in each case. The amount of information you have requested is highly relevant to what makes for a reasonable response time.