The North Richland Hills Police Department has many opportunities available for non-sworn members. For available openings within the police department, feel free to visit our website to see the current job postings.
The primary responsibility of the Dispatcher is to provide citizens with the best possible response to their request for information or the need for service. Communications personnel accomplish this by responding to a need for service by notifying and causing a response of available police, fire, ambulance, City personnel and emergency equipment as well as outside agencies. Personnel are trained to provide educated answers to a vast array of questions from our citizens and provide 9-1-1 education to the young children of the community.
The Detention Services Section is responsible for the safe detention, control and care of all prisoners within the jail facility. All Detention Officers receive training in jail regulations, departmental regulations, defensive tactics including less-lethal weapons and jail standard operating procedures to ensure that the prisoner’s constitutional rights are not violated. This section is also responsible for proper recording and testing of suspected DWI violators through the Department’s State Certified Intoxilyzer Program.
Public Service Officer
The Public Service Officer performs a wide variety of tasks in support of law enforcement and crime prevention functions. They assist in investigative work and other special assignments, while also being responsible for taking calls-for-service over the telephone and in person. Public Service Officers additionally provide assistance in traffic control and carry out many technical and administrative tasks in support of the police department.
The Administrative Technician provides a high level of administrative support to the Division Police Captain or civilian Coordinator. This is accomplished through the management of records in various specialized records management systems. They gather and analyze statistical data, as well as design, prepare and disseminate reports to department staff. Administrative Technicians are also responsible to ensure proper routing of division calls, completion of budgetary entries and related duties and projects as required.
Property & Evidence Technician
The Property and Evidence Section is responsible for the procurement and management of the inventory and issuance of all police equipment, maintenance and accountability for the Department’s vehicle fleet. They are also tasked with the safekeeping and the ultimate disposal of all property/evidence recovered during a criminal investigation, as well as coordination and supervisory oversight of building security and facilities management.
Police Records Technician
The Police Records Technician administers all payroll and employee personnel documents for the police department through the maintenance of employee databases and records. The Police Records Technician is also responsible in providing support to the police department administration staff. This position provides routine and complex clerical, secretarial and administrative support to the office coordinator and Police Chiefs.
The Records Section serves as the North Richland Hills Police Department’s official record custodian along with the processing and retention of all police records. This section provides the services necessary to track, file, and efficiently retrieve all police reports for the department by maintaining a record scanning program for all archived records. This section serves as the record liaison for the public, the State and the FBI. Personnel assigned to this service provide assistance to citizens with various needs either face to face or by telephone.
Crime Scene Examiner
The Crime Scene Examiner provides support through coordination of forensic activities at crime scenes. They are responsible for obtaining forensic evidence through thorough examination and investigation of crime scenes. Crime Scene Examiners provide photographic and video evidence, perform scientific and comparative analysis through many different laboratory processes and provide documentation through submission of supplemental reports to aid in the prosecution of criminal and civil cases.
Social Media Coordinator/Public Information Officer
The Social Media Coordinator/Public Information Officer (PIO) provides essential information in a crisis and announces major news, providing updates as developments change. This is done through the coordination of press releases for the police and fire departments, on scene interviews, and distribution of information to the public and news agencies through various platforms. The Social Media Coordinator/PIO also builds, executes and monitors the social media and website content for the police and fire departments. They also oversee still/video photography and editing for police and fire department events, as well as assist in management of internal communication to staff members.
The Police Management/Research Assistant provides highly responsible and complex statistical and analytical law enforcement/public safety related research. This position is also responsible for assisting with budget administration, developing and administering policies and procedures and developing long-range plans. Additional duties include evaluating programs to statistically review their effectiveness, monitoring new programs after implementation and making recommendations for modifications as needed, as well as finalizing documents that provide graphical representation of statistical data and forecast proposals.