Water Department

 
Directions

4301 City Point Drive
North Richland Hills, TX 76180

817-427-6200

817-427-6202


Office Hours

Monday - Friday
8:00 a.m. - 5:00 p.m.

Telephone Service

Monday, Tuesday, Thursday, Friday
7:30 a.m. to 5:30 p.m.

Wednesday
7:30 a.m. to 6:30 p.m.

24 hour telephone payment system: 844-531-5742



Customer Service / Billing / Payments 

4301 City Point Drive
First Floor
North Richland Hills, TX 76180

817-427-6200

817-427-6202


Link: Web page

Contact this office to establish new water service, transfer service, make payments or inquiries about your bill.


Staff
Name Title Email Phone
Holbert, Angel Customer Service Manager 817-427-6200
Booth, Cheryl Customer Service Supervisor 817-427-6200

Water System Maintenance / Water Quality 

7200-A Dick Fisher Dr. S.
North Richland Hills, TX 76180

817-427-6440


Link: Public Works

Contact this office to report water and sewer main leaks and water quality issues.

Hours: Monday - Friday 7:30 a.m. - 4:30 p.m.

Before 7:30 a.m. and after 4:30 p.m., please call dispatch at 817-281-1000 to report a water or sewer emergency and they will contact the appropriate people to respond.


Staff
Name Title Email Phone
Garvin, Kenneth Utility Superintendent 817-427-6452