Wastewater Operations

The Public Works Department is responsible for providing the city’s 18.2 square mile service area with a safe and reliable wastewater collection system that meets or exceeds all federal, state and local regulations with safe methods.

The wastewater collection system is comprised of:
  • 292 miles of sewer lines;
  • 5,188 manholes;
  • 2 mechanical lift stations.
Our mission involves a commitment to maintaining a superior wastewater service that focuses on the interest of the city, the citizens it serves, and the protection of the environment. Comprehensive training, constant monitoring and assessment of the collection system provide for an efficient and accountable operation. In addition, newly developed standards and technologies are routinely explored for cost effectiveness and improved service.

Preventing Wastewater Backups

All water customers are encouraged to review the following information and take the recommended actions to help prevent wastewater backups:
Questions or concerns about the city wastewater system should be directed to Public Works Utilities Division at 817-427-6440.
  1. Kenneth Garvin

    Utility Superintendent

  2. Service Center

    Physical Address
    7200-A Dick Fisher Dr. South
    North Richland Hills, TX 76180

    Phone: 817-427-6440
    Fax: 817-427-6444