North Richland Hills Fire-Rescue

Department Vision

Defining the fire service among our peers and community. We will be the defining standard of the fire service committed to developing strong leaders, embracing innovation and technology, fostering effective cooperation, persistent in improving safety and honoring tradition.

Mission Statement

Answering the call to strengthen our community’s quality of life through dedicated service, courageous members, strong leadership and honoring tradition.

NRH Fire-Rescue



2014 NRHFD Strategic Plan

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I.S.O. Rating

The City of North Richland Hills is rated a Class 2 by the Insurance Services Organization (ISO). The rating scale is from 1 to 10 with 1 being the most desirable. ISO is an advisory organization and the principle provider of rating and statistical information used by the insurance industry in the United States. Quality of public fire protection is one of the items of statistical information the ISO provides to the insurance industry. Lower insurance rates are available as the city improves its PPC rating. An ISO Rating Document is provided for you to give to your insurance company to ensure that you are receiving credit for this rating.